In the Words of our Patients and Loved Ones…

Patient Testimonial for Vicky Clifford

I am writing to express my appreciation for the excellent service I have received from Victoria Clifford, [OTR, CDP, RVNAhealth Occupational Therapist] during my recovery from spinal surgeries.

Ms. Clifford strikes the optimal balance of professionalism and compassion. She has been invaluable to me by teaching me multiple techniques for safe and effective self care, including but not limited to development of self reliance regarding showering and dressing. She has surveyed every aspect of my life and given me wise counsel for improving my safety and quality of life. She has helped me to acquire essential tools for fulfilling that counsel.

Ms. Clifford is a born teacher. She explains unfamiliar matters with clarity, thoroughness, and patience. She held me accountable but did so with understanding and compassion.

In sum, she has surpassed her duty and exceeded my expectations. Thanks so much for providing her services to me. She has been instrumental in my successful recovery.

Thanks again,
Richard H. Greenwood

Family Testimonial for Vicky Clifford

From Gigi Weiss, MPT, Director of Rehabilitation Services: “I just got off the most pleasant phone call with the son of one of our patients. He said Vicky was one of the nicest, most intelligent, and professional people that he has ever met in healthcare. She was so patient and tolerant with his mother. He also said if Vicky ‘were a ball player she would be batting 1000.’ These kind words were passed along because he knows how hard everyone works in healthcare and it is not easy.”

Thank you Vicky for your tremendous care and efforts!  And thank you to our patients and families for your appreciation of, and trust in our care.

Happily Ever Onward

Pat Larson (center) celebrates being declared free of COVID-19 with her RVNAhealth ComfortWELL nurses Anne Felizardo, LPN, and Christine Palmer, RN, BSN.
Pat is one of the happier stories to emerge from the coronavirus pandemic. She was considered to be at high risk for severe illness from the virus, so our hospice services were recommended to care for her. Continue reading

Oh, What a Difference a Haircut Makes!

RVNAhealth hospice patients Felix and Giuseppe found themselves desperately in need of a trim during the COVID-19 pandemic. Enter the RVNAhealth wishes program, which works to grant hospice patients their special wishes, both small and big. Continue reading