Lena
Hometown: Ridgefield, CT
“The past few months have necessitated a lot of doctors appointments for my mom. Not only has Lena been completely on top of all the practical stuff – managing a rapidly changing calendar, getting Mom to and from appointments, conveying necessary info to me when I’ve been unable to make an appointment in person or by phone – but she’s also been mom‘s greatest advocate. She makes sure mom understands what’s being said in appointments and doesn’t feel that the doctors are talking over her head. Lena is always respectful and gracious throughout, but she is sure to center mom in all of these health care discussions and situations where others often “talk past” mom. She ensures my mom has a sense of control and maintains her sense of dignity, always. And this is priceless to my family.” – Vivienne L., Ridgefield