One of the nice things about working for RVNAhealth is that the breadth and scope of services allows for different options for those of us who work there.

Take Jessica Gilmore, for example. She started at RVNAhealth as a non-medical caregiver for HomeCare by RVNAhealth working in the field and caring for customers in their homes. Eighteen months later, she’s at a desk in the RVNAhealth building, helping HomeCare clients get the services and care they need. Jessica doesn’t miss the driving, but she does miss her clients!

Where did you grow up? Where do you reside now?
I grew up in Norwalk and now I live in Fairfield.

What brought you to HomeCare by RVNA?
I came to HomeCare about a year and a half ago working in the field as a CNA (Certified Nursing Assistant).

Note: CNAs are HomeCare by RVNA’s caregivers who provide non-medical care to customers in their homes. Jessica did this for just under 18 months before her talents and insights led her to a new position — this time in the RVNAhealth building in Ridgefield. 

What is your current role at RVNA?
My new role is a Client Service Coordinator. I help ensure that our clients are getting the care and service they need and that we are matching the right caregivers to the right families.

How does your new role compare to your time in the field?
I don’t really miss all the driving, but I do miss talking to and working with many of the clients and helping them in their beautiful homes!

What is your favorite part of your new job?
My favorite part of my new job is working with the very lovely ladies in the office with me and understanding what my clients on the phone are really looking for. It’s also nice to have weekends off!

What do you love to do when you’re not working?
I love to go on vacation and enjoy going to different festivals.

What is your hidden talent?
I would say my hidden talent is doing art, painting, and drawing.

What would you do if you won the lottery?
If I won the lottery, I would take a couple of vacations and buy my dream home. But I would definitely keep working. (Good thing, says RVNA!)