RVNAhealth StayingWELL Services Wins Distinguished 2023 Leader in Experience Award

Congratulations to RVNAhealth’s StayingWELL Services division for winning the distinguished 2023 Best of Home Care – Leader in Experience Award from Home Care Pulse (HCP), the leading firm in experience management for home care. The Leader in Experience Award is the highest recognition awarded by HCP. It is given to select home care businesses that receive both HCP’s Provider of Choice and Employer of Choice awards – reflecting client and employee satisfaction ratings among the very highest in 10 or more quality metrics. As a Leader in Experience, RVNAhealth is now recognized among the top 15% of home care providers participating in the nationwide HCP Experience Management Program.

Committed to being the best in our field, RVNAhealth partnered with Home Care Pulse at the beginning of 2020 as part of an ongoing improvement initiative, to better understand the client and employee assistant experience.  As an independent third-party provider, Home Care Pulse collects candid and direct phone-interview feedback monthly from StayingWELL clients and employees in areas such as impact on daily life, communication, assistant ability, and client/assistant compatibility.

“Winning this top award category — the Leader in Experience award — is an incredible honor,” says Melissa Woodhouse, RRT, MOT, OTR/L, CDP, Director of StayingWELL Services. “I am proud of the efforts made by our team to listen to, and act on, the honest opinions and recommendations made by over 200 of our clients and employees in the past year. The feedback received continues to challenge us in raising the bar for delivering excellence in daily living assistance to our clients and offering a rewarding career to our employees. As one of only 12 participating home care agencies in Connecticut to receive this award, we are honored to be recognized.”

RVNAhealth StayingWELL Services provide non-medical at-home personal and household daily living assistance to help you retain independence and live safely, comfortably, and joyfully at home or wherever you reside. Available 365 days annually, for short- or long-term durations, our living assistants serve over 35 communities in Connecticut. To learn more, please visit https://rvnahealth.org/services/staying-well/ or call 203-438-5555.

Direct Access: What it is and why you want to know about it

Much as a dented car does not get fixed by parking it on the side of the road, nor does a body hindered by injury or pain get healed without attention. Injuries and pain require evaluation, diagnosis, and treatment.  Lucky for us, the State of Connecticut offers a healthcare benefit that simplifies the process of getting treated. It’s called Direct Access and it’s a benefit worth knowing about.

Direct Access is a statewide program that eliminates the need for a primary care physician referral prior to seeing a Rehabilitation Therapist. The streamlined process — which allows up to six visits with an RVNAhealth physical therapist at the RVNAhealth Rehabilitation & Wellness Center without a physician referral — is both cost-effective and allows individuals to enjoy swifter diagnosis and relief. In other words, it helps you get better faster.

This little-known benefit began in Connecticut in 2006 to provide patients more immediate diagnosis and relief.  “Direct Access is an expedited way to get to the root cause and treat, rather than just self-diagnose — or ignore — both of which can prolong the issue but are tempting when the process of getting to a therapist is belabored,” says Gigi Weiss, MSPT, RVNAhealth Director of Rehabilitation Therapies. “Ultimately, Direct Access allows you to get in quickly to increase stability, relieve discomfort, and prevent worsening,”

Weiss encourages those with intermittent pain, mild injury, mobility limitations, or other chronic conditions to leverage the Direct Access program not just for minimization of discomfort but for proper diagnosis and treatment. “Often patients self-treat without success because symptoms are not always representative of the core issue,” says Weiss. “For example, neck issues can present as wrist pain so tending to the wrist won’t address the root cause and won’t provide much relief, especially long term. In many cases, the six visits granted through Direct Access get an individual well on their way to healing.”

Direct access can also benefit individuals with lingering difficulties from a health episode, like swallowing, fine motor skills, or communication. In these cases, Direct Access provides a fast track to restorative visits with an appropriate clinician.

At RVNAhealth, the rehabilitation team also collaborates with insurance providers and primary care physicians to coordinate coverage and treatment so patients can focus on wellness. For more information or to schedule a Direct Access assessment, visit RVNAhealth.org/Rehab or call  (203) 438-7862.

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In Celebration of Family Caregivers – Tips to Remain at Your Best!

This month RVNAhealth took time to recognize and thank our StayingWELL caregivers for their tireless efforts in helping clients remain safely and confidently at home.  We celebrate our caregivers during November, which also happens to be National Family Caregivers Month.

As a caregiver, prioritizing time for yourself can be just as important as the care you provide for a loved one at home.  Feeling your best and feeling adequately prepared can only happen when you invest time in yourself.  Here are some helpful tips to help family caregivers remain at their best both physically and mentally.

  • Learn and use stress-reduction techniques, e.g., meditation, prayer, yoga, Tai Chi
  • Attend to your own healthcare needs
  • Get proper rest and nutrition
  • Exercise regularly, even if only for 10 minutes at a time
  • Take time off without feeling guilty
  • Participate in pleasant, nurturing activities, such as reading a good book, taking a warm bath
  • Seek and accept the support of others
  • Seek supportive counseling when you need it, or talk to a trusted counselor, friend, or pastor
  • Identify and acknowledge your feelings, you have a right to ALL of them
  • Change the negative ways you view situations
  • Set goals

If you or someone you know is a family caregiver in need of additional care support, RVNAhealth offers care planning and management services, as well as its own StayingWELL services offering both hourly and live-in caregiving for personal and household support.  Visit RVNAhealth at https://rvnahealth.org/services/staying-well/ or call us at 203.438.5555 x 4 for more information.

If you would like more information you can go to: https://www.caregiver.org/resource/taking-care-you-self-care-family-caregivers/

 

 

 

Happy Caregiver Appreciation Week 2021

This past week RVNAhealth took time to celebrate Caregiver Appreciation Week and thank our StayingWELL caregivers for their tireless efforts in helping our clients to remain safely and confidently in their homes.  Caregivers were treated to a drop-in reception and a pampering-themed gift bag in both our Ridgefield and New Milford offices.  The StayingWELL caregiving team — over 200 strong — is a group of award-winning individuals who bring pride and compassion to their work and clients. We appreciate and thank these individuals for their tremendous contributions each and every day!

RVNAhealth to Host Caregiver Job Fair

In response to the growing demand for non-medical companion care and assistance, RVNAhealth StayWELL Services will be hosting a Caregiver Job Fair on Saturday, September 25th from 10:00am-2:00pm, outside the Danbury Public Library, 170 Main St, Danbury, CT.Continue reading

RVNAhealth Talks OT on ‘Lutheran Home Live’

Recently RVNAhealth had a chance to discuss Occupational Therapy with Wendy Mutter, Marketing Director and Admissions Liaison from Lutheran Home of Southbury.  Wendy hosts a regular series called Lutheran Home Live, profiled on Southbury.com, aiming to educate the Southbury public on available health and aging services.  Danielle Taibi MOTR/L, CDP (below, left), a licensed Occupational Therapist since 2013 and Home Health Aide Supervisor for RVNAhealth StayWELL Services, had a chance to talk about RVNAhealth services and cover the basics of Occupational Therapy and its approach.

Danielle Taibi, MOTR/L, CDP

Danielle began by explaining the difference between Occupational Therapy and Physical Therapy – a topic very often misunderstood.  Occupational Therapy often focuses on addressing an injury or illness that has disrupted a person’s normal activities of daily life – activities as basic as eating, bathing, dressing, for example – and then helping that person regain function.  Typically, a physical therapist and an occupational therapist will have the same goals for a patient’s recovery, but their approach and techniques will differ.  Occupational Therapy focuses less on bio-mechanical exercise — typical of physical therapy — and more on common meaningful activities and fine motor skills to help one regain their optimal function.  Danielle provided the example of using laundry folding as a functional Occupational Therapy technique to work on a person’s range of motion improvement.

Falls prevention was another topic discussed and of frequent importance to Occupational Therapists working in the home.  More than 1 in 4 older adults fall every year and 60% of these falls happen in the home.  When an Occupational Therapist enters a home to work on mobility issues, falls prevention is a priority and can be addressed through a home assessment.  An Occupational Therapist can identify risks in the home and make recommendations, often starting with the removal or securing of area rugs and electrical wires and assessing the bathroom for possible assistance equipment needs or grab bars.  While often simple recommendations, changes such as these can make a significant difference to remaining safe in one’s home.

RVNAhealth offers Occupational Therapy services both in the home and at our outpatient Rehabilitation & Wellness Center, located in Ridgefield.  Please visit our website to learn more about RVNAhealth’s Occupational Therapy services and team.  And for more information specific to falls prevention, please see RVNAhealth’s recent Falls Prevention webinar.

Thank you to Wendy Mutter of the Lutheran Home of Southbury for profiling Occupational Therapy and RVNAhealth.  And thank you to On the Mend Medical Supplies & Equipment for hosting the interview in their wonderful store in Southbury.  You can view the full video interview here.

For more information on Occupational Therapy or other services provided by RVNAhealth, please email or contact us at 203-438-5555 x2.

StayWELL Earns ‘Employer of Choice’ Award

The RVNAhealth StayWELL team has been awarded a 2021 Best of Home Care® - Employer of Choice Award from Home Care Pulse. This award recognizes RVNAhealth and our StayWELL business as one of the top performing non-medical home care agency employers in the nation, based upon unfiltered caregiver employee feedback.Continue reading

Aging and Falls Prevention (video and presentation)

An older adult falls every single second in the United States. More than 1 in 4 older adults report a fall every year. Every 20 minutes, a fall-related death occurs. But falls are not inevitable. The right tools, exercises, and precautions care seriously reduce risk of falling, and minimize potential issues when a fall occurs. Continue reading