Introducing… Human Resources Director, Kelly Klein

Kelly Klein has always been drawn to helping others – both people and their furry friends. It’s completely fitting that she landed on our door step in the Human Resources department, where helping RVNAhealth staff members is central to what she does. She’s a support to employees from the moment they walk in the door, a cheerleader, and a voice of reason. Kelly works tirelessly to build the strength of our RVNAhealth team and help us define who we are as an organization. Simply put, we couldn’t do what we do without her. No wonder RVNAhealth was recently named a Top Workplace for the 7th time! Here’s a little more about one of the forces behind our excellent staff.

Where did you grow up? Where do you reside now?
I grew up in Boca Raton Florida. From there I moved to Maryland for high school, went to college in Delaware, then moved to NYC. So pretty much the East Coast.

What brought you to RVNA?
After moving to Ridgefield two years ago, I heard great things about RVNA’s community initiatives. I wanted to work here, so I applied!

Describe your role at RVNA?
Human Resources encompasses the entire employee “life cycle,” including but not limited to recruitment, hiring, employee orientation and engagement, performance management, and employee departures.

How long have you worked here?
11 months.

What is your favorite part of your job?
Knowing I work for such a great agency and how every day I can make a difference to our employees’ work environment.

Did you ever consider another profession and/or becoming a nurse?
A social worker has always been in the back of my mind. Not too long ago I wanted to become an Animal Control Officer. Now, I think about what it would be like to be a Hospice Nurse.

What do you love to do when you’re not working?
Anything with family and friends.

What is your hidden talent?
Not really a talent, but I love karaoke!

What would you do if you won the lottery?
I would buy a farm and help rehabilitate injured and abused animals.

Do you have a favorite RVNAhealth moment or story?
Not yet, but every day a new memory is created.

Depression Screenings

A Vital Part of Routine Healthcare

Health screenings – whether for heart disease, cholesterol, blood pressure, or cancer – are an accepted part of routine medical care, providing a quick and easy way to spot the first signs of serious illness. While people may not think twice about participating in such programs, many overlook the equally vital mental health screening.

Clinical depression is a common and treatable mood disorder characterized by persistent sadness, loss of interest, and hopelessness. Homebound older adults, who are often socially isolated, have higher rates of depression than their more active peers. High rates of depression are also seen in those with illnesses such as Alzheimer’s and Parkinson’s because of both the stress of the illness and the neurological impact of the disease. RVNAhealth clinicians are trained to recognize these symptoms in their Home Health and HomeCare clients and can help them seek treatment if necessary.

National Depression Screening Day is Thursday, October 11. The day exists to raise awareness about the importance of mental health intervention and free, anonymous screenings for depression are provided at hospitals, clinics, and community organizations across the country. While people may dismiss depression as a “normal part of life,” it’s more serious than occasional sadness and requires professional intervention. Screenings are an easy first step to getting help.

RVNA encourages all members of the community to take an active role in their mental health. Like screenings for other illnesses, depression screenings should be a routine part of everyone’s healthcare and can help save lives. For more information or to take an online screening, visit mentalhealthscreening.org.

RVNAhealth: A Top Workplace Again!

Above: Some of the RVNAhealth team enjoy some good old-fashioned Halloween fun!

For the 7th time since 2011, RVNAhealth has received a Top Workplaces award from Hearst Connecticut Media. The award is given to local companies that lead the way in workplace culture based on employee surveys. At RVNAhealth, those employees include clinical staff — such as nurses, rehab therapists, and CNAs — as well as non-medical caregivers and administrative staff. RVNAhealth falls into the mid-sized company category which includes companies with between 100 and 999 employees.

“RVNAhealth has been caring for our community since 1914,” says, RVNAhealth President and CEO, Theresa Santoro. “Our ability to sustain the quality of care we provide is directly related to the excellence of our employees, who really are the heart of our organization. The more we support them in their roles – with training, an atmosphere of teamwork and respect, and a fabulous work environment – the more they succeed. It’s so gratifying to hear that they continue to feel valued and appreciated at RVNAhealth.”

The Top Workplaces award is given to an average of only 50 companies per year. To be considered, a company must be located in Fairfield, Litchfield, or New Haven County, have at least 35 employees, and be nominated for the award by a current employee. Company employees then complete a 24-question survey on their organization after which results are tabulated and prizes awarded.

 “Earning the Top Workplaces title is something everyone at RVNAhealth is very proud of,” says Kelly Klein, RVNAhealth Director of Human Resources. “Knowing that this is the result of our own employees expressing their appreciation makes it that much more meaningful.”

RVNAhealth was also named a Hearst Connecticut Media Top Workplace in 2011, 2012, 2014, 2015, 2016, and 2017.  In addition to enjoying a motivating and rewarding workplace, RVNAhealth employees receive a full range of benefits including: medical and dental insurance, company-paid life insurance, a retirement plan with generous matching contributions, flexible work arrangements, training, agency laptops, and cell phones.

(Note: Article updated to reflect the agency’s rebranding from RVNA to RVNAhealth in October 2019.)

Dr. Steven Phillips, Lyme Expert, at RVNA

Many thanks to Dr. Steven Phillips (here with a former patient) for sharing two hours of very valuable information on Lyme disease to a rapt audience at RVNAhealth last Thursday, September 20.  Attendees travelled from as far as Northern New Jersey, Long Island, and even Germany to hear and meet Dr. Phillips at Lyme: News You Need to Know.*

Dr. Phillips, a noted tick-borne illnesses expert (i.e. rock star), has practiced in the field for decades and is currently conducting promising research and study. In addition to providing clinical insights and pragmatic direction, Dr. Phillips offered many instances of wisdom and humor. One of our favorite quotes: “Sometimes you have to forget everything you learned to find something novel.”

Thank you, Dr. Phillips, for your brilliance and hope and thank you to Karen Gaudian. Lyme Connection, and the Town of Ridgefield for partnering on this important event.

*Note:  Our German guest was in the area for only two days, seeking treatment for Lyme Disease. She had arrived the day prior and was leaving the day after, and felt truly fortunate to coincide with Dr. Phillips’ Lyme presentation. He is world renowned.

Meet Home Health Aide, Yhon Zuluaga

It’s good to be Yhon Zuluaga.  Because wherever he goes, there he is.

And Yhon Zuluaga is very . . good . . company.

Just ask his colleagues, his patients, and the world he inhabits.  Yhon’s happiness, charm, and melody shine from within …. and make the world around him a happier place.

Read on.

Where did you grow up and where do you reside now?
I grew up in Medellin, Colombia.  I currently live in Danbury CT.

What brought you to RVNAhealth?
A friend of mine worked at RVNA and he told me how nice a company it was to work for.  And he was certainly right.

What is your role at RVNAhealth?
I work as a home health aide.

How long have you worked at RVNAhealth?
I have been working at RVNAhealth for 10 years.

What is your favorite part of your job?
My favorite part of the job is seeing a client improve and me being part of it, and also helping them with their ADL (activities of daily living). This means a lot to me.

Did you ever consider a field other than healthcare?
No.  I always knew I wanted a job where I helped people.  It’s very rewarding to me.

What do you love to do when you’re not working?
I love to travel. I just got back from Dublin, Ireland and I really had a great time.  I can’t wait to travel more.

What is your hidden talent?
I know how to dance salsa.  Dancing is a big part of Colombian life and I spent my childhood dancing.

What would you do if you won the lottery?
I would travel the world and open an animal sanctuary for animals in need.

Do you have a favorite RVNAhealth moment or story?
It’s a special moment every time I return from vacation and my clients tell me how much they missed me.  I really feel that I am making a difference in their life.

Text Neck: What’s Old is New Again

Chances are you’ve been cautioned about “text neck,” a relatively recent condition that refers to pain in the neck caused by straining to see a small, hand-held device.  But your cell phone isn’t the only culprit.  And “text neck” isn’t new.  It’s just a catchy name for an old problem: neck strain due to poor posture.

And while it’s now impacting people at much younger ages, it’s been going on for centuries.

In “proper posture,” the head is held over the shoulders in a neutral position. Looking down with your neck extended for long periods of time puts extra stress on the cervical spine. The more you do this, the weaker your neck muscles become.  And weakness begets pain.

The solution?  Proper posture! Head held over shoulders in a neutral position. The key to good posture is strengthening the muscles of your upper back (the trapezius, rhomboids, and cervical extensors) and stretching the opposing muscles of the chest to counteract a forward-leaning tendency.

It sounds complicated, but it’s not. In fact, the following simple exercises, done regularly at home, work, or wherever you are, will make a big difference.

  • Chin tucks: gently retract or move the head backward while keeping your chin parallel to the earth. Hold for five seconds. Repeat 10 times.
  • Shoulder blade squeezes: squeeze shoulder blades together to “un-hunch” your posture. Hold for five breaths, release.
  • “Doorway Stretch”: Lean forward while bracing your arms against a door frame.

Additionally, simple awareness – being mindful of how you’re positioning your body throughout the day – can go a long way toward alleviating discomfort and pain in your neck.

Shop the Autumn Dinner Auction!

Take a Sneak Peek

It’s time to plan your bidding strategy for Saturday’s Autumn Dinner. Here’s a taste of some auction items to whet your appetite. But you’ve gotta be in it to win it.

Date Night for a Year!
Has Date Night fallen off your calendar? it’s time to reclaim your couple time with a dinner date each month for a year. This package includes gift certificates to 11 of Ridgefield’s best restaurants, movie night at The Prospector Theater, and an overnight getaway at the new Hotel Zero Degrees in Danbury, including a romantic dinner and breakfast for two. No need to go far to get away!

Loon Mountain, NH Ski Getaway
One-week stay at the InnSeason Resorts –New Hampshire’s only Five-Star condominium resort — from February 15-22, 2019. Two-bedroom suite sleeps 6 and comes complete with a kitchen, whirlpool bath, and complimentary shuttle to and from Loon Mountain for some of the best skiing in the East. Includes access to the resort fitness center, indoor swimming pools, sauna and game room. There’s something for everyone!

Catered Dinner by Chef Nancy Burke
Chef Nancy Burke, certified caterer from the Culinary Institute of America and former proprietor of Ridgefield’s popular eatery, Thirty-Three & 1/3, will cook dinner for 10 in the intimacy of your home. Package includes a $100 gift certificate to Ancona’s Wines & Liquors and consultation with their Wine Director to help you choose wine for your meal.

Broadway Night in Ridgefield
Experience Broadway in Ridgefield with two tickets to the performance of Evita at ACT of Connecticut on Saturday, November 3. Written by Andrew Lloyd Webber, Evita is a seven-time Tony Award winning musical about Argentina’s Eva Perón. Make a day of it with a spa treatment and bistro dinner /drinks before the show. Package includes 2 tickets to Evita and 2 glasses of wine at the theater; a $290 gift certificate for a spa treatment at Adam Broderick Salon & Spa; and a $100 gift certificate to Sarah’s Wine Bar.

Caps and Corks Pull
Pull a fine one – or a frothy one – in the Caps and Corks Pull sponsored by Ancona’s Wines & Liquors and featuring their hand-picked selection of wines and beers. The Corks wine pull includes a range of vintages from across the globe representing a variety of grapes and styles. The Caps craft beer pull features combination 4-packs including the freshest, original brews from hoppy to spicy and everything in between. No two wines are the same and the 4-packs are original combinations featuring four distinct beers.

Meet Steven Phillips, MD at Lyme: News You Need to Know

Every industry and field has its rock stars — experts who move the field forward and help define its progress and direction. People without whom the world would be a different place.

Dr. Steven Phillips is one of these people, a true authority — and hero — in the world of tick-borne diseases and Lyme Disease.  And lucky for us in Connecticut, Dr. Phillips is local.

His work and research take him far afield, but Dr. Phillips practices in Wilton, CT and on Thursday, September 20 at 7:00pm, RVNA and the Lyme Connection have the privilege of hosting Dr. Phillips at Lyme Disease: News You Need to Know.   The evening will feature an overview on Lyme; important information on diagnosis, testing, treatments, and recognizing the different symptom presentations; as well as meaningful direction for getting the help you need. Dr. Phillips will also provide an update on current treatment protocols and a glimpse into his current research.

Whether your life has been impacted by Lyme disease, and you understand its power and scourge, or you are fortunate enough to remain unscathed, this is an opportunity to meet and hear a foremost Lyme Disease expert and leave educated and informed.  That’s never a bad thing.

This event is free and open to the public.

Lyme Disease: News You Need to Know is taking place at RVNA, 27 Governor Street, Ridgefield, CT 06877 on Thursday, September 20 at 7:00pm.

* For additional convenience, RVNAhealth will be offering flu and pneumonia shots to interested attendees from 4:00pm – 6:30pm in advance of the evening’s event. Please call 203-438-5555 if you would like to receive your immunization this evening.

Introducing … Joanna Roche, Development Associate

If you’ve ever planned a large party or event, you know the onslaught of details and tasks that occupy the final days before everything falls right into place. It’s inevitable. RVNAhealth Development Associate, Joanna Roche, knows all about this — especially this week as the RVNAhealth philanthropy team puts the finishing touches on this Saturday’s Autumn Dinner.

Nonetheless, Joanna, a true team player, took time from her busy and varied day to share her story.  Read on … it’s a good one.

Where did you grow up and where do you reside now?
I was fortunate to have had a very enriching childhood. I was born in Paris and from there lived in Venezuela, Colombia, Nicaragua, and Malaysia. At the age of 18, I had the opportunity to work and live in New York. After that, my life took a dramatic turn. After many flights across the Atlantic, between London and New York, my future husband brought me back to the States. Some 27 years later, I currently reside in the tiny rural town of Sherman, CT.

What brought you to RVNA?
A change of career! My husband and I founded a small media communications agency. After 18 successful years running our own business, it became time for me to find my own career path. An acquaintance spoke highly of RVNAhealth and encouraged me to apply for a job in the Development office. I soon realized I had found my calling working in Development and Fundraising.

What is your role at RVNA?
I am a Development Associate, providing support to MJ Heller, Director of Philanthropy and Alice Meenan, Director of Donor Relations. I assist with donor cultivation, acquisition of new donors, donor retention, and I solicit donations through fundraising events, mailings and direct donor engagement. I also coordinate the execution of annual fund appeals, manage/maintain our donor database, and prepare daily correspondence to thank our donors, and keep the department organized and on track!

How long have you worked at RVNA?
I joined RVNAhealth three and a half years ago in February 2015.

What is your favorite part of your job?
I really enjoy developing and maintaining donor relationships. This requires reaching out to donors thanking them for their donations. A phone call usually leads to why they support RVNAhealth and I hear their gratitude for the wonderful care they receive from our clinicians and caregivers and how they deeply value RVNAhealth and our mission.  At RVNA, our donors are also partners and friends and that makes my role a very nice one.

Did you ever consider being a nurse?
No, but I really admire those that have chosen this profession.

What do you love to do when you’re not working?
I love relaxing at home, taking my dog for a walk, seeing friends, going out to a great restaurant.

What is your hidden talent?
Hmmm that’s a tough one – I have a knack for remembering strings of numbers, like credit card numbers and phone numbers. Odd but true!

What would you do if you won the lottery?
Travel the world. Have another home in England to spend more time with my family, and maybe a villa in France or Italy that produces wine.

Do you have a favorite RVNAhealth moment or story?
I do. I have an absolutely fabulous RVNAhealth story to share, but you’ll have to come to the Autumn Dinner this Saturday to hear it.  You’re going to love it!

RVNAhealth Sponsor Spotlight

Reliance Merchant Services, Reli-Bid and Mary Kate Gobleck…..

Good Things Come in Threes!

Part of what makes it possible for RVNA to enrich the lives of the communities and individuals we serve every day is the strength of our supporters, sponsors, and partner relationships. Beyond their financial contributions, it is their gifts of time and expertise that truly make a difference. Reliance Merchant Services and its subsidiary, Reli-Bid LLC, are certainly no exceptions.

Founded in 2004, Reliance Merchant Services provides credit and debit card processing to businesses of all sizes in Fairfield, Westchester and New Haven counties and beyond.  It’s subsidiary, Reli-Bid, offers event and fundraising packages for non-profit organizations like RVNA. Auction management, ticket sales, on-sight payment processing, and a mobile bidding platform are all part of the offerings designed to increase revenues at fundraising events.

A long-time client of Reliance Merchant Services, RVNAhealth will be using Reli-Bid at our upcoming Autumn Dinner on September 15th.  This year’s event returns to Silver Spring Country Club and will build upon the fun and success of the 2017 dinner with a casual feel and organic theme, plus the added bonus of mobile bidding! A mix of contemporary and traditional bidding and payment options will be available to guests, with Reli-Bid facilitating the whole process.

“Reliance Merchant Services President Mary Kate Gobleck is deeply committed to her community and feels very strongly about giving back with time and charity,” says MJ Heller, RVNAhealth Director of Philanthropy.  “Her commemorative bench, a contribution made in support of our capital campaign, honors her parents and is situated on the pathway that winds around RVNAhealth’s headquarters on Governor Street – a testament to her personal philanthropy.”

Gobleck volunteers on RVNA’s Development Committee and was a mastermind in the creation of our Governor Society, an opportunity for loyal business donors to structure their annual contributions in a way that is particularly meaningful to them as individuals and naturally aligned with their business offerings.  Gobleck has served up drinks to benefit RVNAhealth at RVNAhealth’s Celebrity Bartender Night, hosted by Gallo Ristorante, and has frequently hosted a table of personal guests at RVNA’s annual Spring Breakfast fundraising event.

“We’re grateful to Mary Kate for her assistance to ensure the success of our Autumn Dinner and her generosity to RVNAhealth as a whole,” adds Heller. “It’s difficult to describe just how much dedicated supporters like her mean to the fulfillment of our mission.”