RVNAhealth never stopped caring for patients throughout the COVID-19 pandemic. We rolled up our sleeves and kept doing what we do best — providing the best care in Connecticut. We served COVID-19 patients through our home health and hospice services and kept many others safe and healthy in their homes and at our Rehabilitation Center.

As Connecticut reopens, we remain at the ready with the best, most responsive care you can count on. Learn about our safety measures and record during the pandemic, and keep informed about how you can maintain your health and wellness.

Our Safety Precautions

Enhancements to our always-rigorous infection control and hygiene practices include:

  • Screenings, temperature checks, social distancing, and staggered patient appointments
  • Extensive cleaning measures of all equipment and facilities
  • Personal Protective Equipment for all Clinicians, Aides, Caregivers, and Staff
  • Distinct COVID-19 and Non-COVID teams
  • Videoconferencing visits
  • Curbside services when possible

Record of Success

  • Never closed for business. More than 1,000 patients served between March and May 2020, including more than 160 COVID-19 patients
  • Zero infection transmissions to patients and clients throughout pandemic
  • Distinct COVID-19 and Non-COVID teams identified and trained
  • Ongoing measurement of processes and protocols to ensure efficacy

Frequently Asked Questions

View answers to questions about making appointments and other agency protocols.

Yes. Our home health (skilled nursing), in-home rehabilitation (physical, occupational and speech therapy) and hospice teams continue to care for patients in their homes and facilities. Call (203) 438-5555 for information or to make an appointment.

Yes. Our team of StayWELL non-medical caregivers continues to serve the needs of all clients. Call (203) 894-5000 for information or to make an appointment.

The Rehab Center never closed. We remained open safety throughout the pandemic, enabling patients to adhere to their plans of care for recovery. We continue to see patients daily, staggering appointments for safety . Upon entering, staff and patients must wear masks, use hand sanitizer, and have temperatures taken. We thoroughly disinfect surfaces after each patient visit. Call (203) 438-7862 to make an appointment.

Yes. RVNAhealth has been caring for patients and clients from the time Coronavirus arrived in Connecticut. We have specific COVID-19 Response Teams; proven practices and processes; and have procured supplies of PPE (personal protective equipment), so that we are able to continue to do our jobs and serve our communities. Call (203) 438-5555 for information or to make an appointment

Yes. From the time Coronavirus arrived in Connecticut, the RVNAhealth ComfortWELL Hospice Services team has been caring for patients and their families. We have developed COVID-19 Response Teams, implemented additional practices and processes, and are always procuring additional PPE (personal protective equipment), so that we are able to continue to do our jobs and serve our communities. Call (203) 438-5555 for information or to make an appointment.

We are wearing Personal Protective Equipment and following strict infection control practices to prevent the transmission of COVID-19
and to protect both you and us.

In combination with very strict infection control practices and hand hygiene, we are confident that our patients are safe with us.

Yes. We have the ability to use audio, or videoconferencing with What’s App or FaceTime, and we follow defined scripts and processes to ensure a purposeful, effective virtual visit. On the visit, our clinician provides skilled triage and education to ensure all is progressing as should.  We also provide assistance with community resources, social work, and spiritual support. 

Yes. Our nutritionists are available for both in-person and virtual consultations. Call (203) 438-5555 for information or to make an appointment.

Yes. We are currently scheduling virtual consultations with clients to discuss any future trips, safety precautions and recommended vaccines. An appointment to have vaccines administered at our office, car-side, will then be scheduled. Call (203) 438-5555 to make an appointment.

Our Flu & Pneumonia Clinics begin in September. We will update our flu clinic page with the clinic schedules and details when we receive this season’s immunizations.

Protect Yourself and Others

To protect yourself and others, the CDC recommends that you:

  • Understand that the virus spreads mainly from person-to-person. The best way to prevent illness is to avoid being exposed to the virus.
  • Wash your hands often (see video) with soap and water for at least 20 seconds.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people outside of your home.
  • Cover your mouth and nose with a mask/cloth face cover when around others outside your home.
  • Clean and disinfect frequently touched surfaces daily.
  • Monitor your health; be alert for symptoms of COVID-19.
  • Follow CDC guidanceif symptoms develop.

Visit The CDC Coronavirus page for more information. Page updated: June 12, 2020.

Meet Our Front Line

They are the clinicians and caregivers who step forward when others step back. Read their stories

Related Articles

Hip Hip …. delay … Hooray!

Hip Hip …. delay … Hooray!

Terri Alexander was among those who were in need of surgery just as COVID-19 started to impact Connecticut. Learn how…
Make a Difference! Red Cross Seeks Blood Donors.

Make a Difference! Red Cross Seeks Blood Donors.

The need for blood and platelet donations is urgent right now. Learn about the Red Cross's safety protocols and find…
Caring for the Front Line

Caring for the Front Line

for the professionals who have spent their days and nights caring for COVID-19 patients, on top of their own loved ones,…
Keeping Your Distance to Keep Your Loved Ones Safe at Home

Keeping Your Distance to Keep Your Loved Ones Safe at Home

As we look toward easing restrictions and phased re-openings, RVNAhealth encourages you to resist the temptation to ease your own…
On the Road with Theresa Santoro

On the Road with Theresa Santoro

One of a series, Daily Living with RVNAhealth -- glimpses into the daily and household processes of RVNAhealth's clinical team…
Pumping Gas with April Rodriguez

Pumping Gas with April Rodriguez

One of a series, Daily Living with RVNAhealth -- glimpses into the daily and household processes of RVNAhealth's clinical team…

To schedule an appointment or inquire about a need, call  (203) 438-5555 or email us ››